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Questions or Comments?

To assist you most efficiently, please choose from the information below that best describes your area of interest.

Important Phone Numbers

Toll Free Numbers
Member Services Medical and Vision
1-855-412-8001
8:00 am – 5:00 pm
Monday - Friday

Dental Member Services
1-855-412-8001
8:00 am - 5:00 pm
Monday - Friday

Provider Services
1-855-412-8001
8:00 am – 5:00 pm
Monday - Friday

Health Services – Utilization Management
1-855-412-8001
8:30 am – 4:30 pm
Monday - Friday

Special Needs TTY – West Virginia Relay
1-800-982-8771 and 711
8:30 am – 4:30 pm
Monday - Friday

Care Management
1-855-412-8001
8:30 am – 4:30 pm
Monday - Friday

DXC Technology Member Services
1-888-483-0797

DXC Technology Pharmacy Help Desk
1-888-483-0801

Behavioral Health
1-855-371-8112

Holiday Schedule

WVFH offices are closed on the following holidays. If an answering service is reached, please leave a message and your call will be returned as soon as possible.

  • New Year's Day (observed)
  • Martin Luther King, Jr. Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Day After Thanksgiving
  • Christmas Day
  • Day after Christmas